LecturePanda Help

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Getting Into Your Course ​

How course access works, why there's no password, and what to do when you can't get back in.

When you register for a course, you're given a profile on that course and emailed a link. That link is how you get back in. It's unique to you, and it returns you to exactly where you left off — your videos, your quiz attempts, your progress.

There's no password, because registering for a course doesn't create a login. Nothing to remember, nothing to reset.

Keep the email

The registration email is worth keeping until you've finished the course and saved your certificate. If your course has several sessions or modules spread over weeks, it's the same link every time — you don't get a new one for each part.

A LecturePanda account is a separate, optional thing. It doesn't replace your course link, but it does give you a permanent home for all your courses and certificates. If you keep losing the email, that's the real fix — see Your Account & Learning History.

You can send yourself a new link without asking anyone:

  1. Go to the course's registration page — the same page you originally registered on.
  2. Find the message near the top that starts "Already registered?"
  3. Click resend your personal access link.
  4. Enter the email address you registered with, and click Resend Email!

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The link arrives at that address within a few minutes. If nothing arrives, check your spam or junk folder before trying again.

Use your link, not the registration page

The registration page starts a new registration. If you fill it in again, you get a blank second profile instead of the one holding all your progress. Always come back through your emailed link.

If you can't remember which email address you registered with, or which course it was, your course provider can look you up and resend it.

Some workplace email systems — common in hospitals, government and large companies — disable or strip links out of automated messages. The link looks greyed out, or clicking it does nothing.

Three ways around it:

  1. Copy and paste it. Right-click the link, copy the address, and paste it into your browser's address bar.
  2. Ask your course provider to resend it from their own email account. They have a button that does this, and mail from a person usually gets through filters that block automated mail.
  3. Create a LecturePanda account using the same address you registered with. Your courses then appear in your account and you don't need the email at all. See Your Account & Learning History.

If the page opens but shows an error, check that the address starts with https://. A link shared without it works in Chrome, which fills the prefix in automatically, but Safari doesn't and will refuse to open the page.

It says I'm already registered ​

This is the system protecting your progress, not rejecting you.

You registered for this course before, so instead of creating a second profile it points you back to the one you already have. Follow the prompt back into your existing profile, or request a new link to the address you registered with.

I think I lost my progress ​

Almost always, the progress is fine and you're looking at a different profile.

Here's how it happens. You registered, came back weeks later, couldn't find the email, and registered again — this time with a different address, maybe your personal one instead of your work one. That second registration created a brand-new profile starting from zero. Your original profile is untouched, with every video and quiz exactly as you left it.

To get back to it, request a new link using your original email address. If you're not sure which one that was, your course provider can search their registrant list for you.

Changing the email address on a registration ​

If you registered with an address you can no longer reach — a work account you've left, or a typo — ask your course provider. They can change the address on your registration and resend your link to the new one.

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